Privacy Policy

TNPOS operates the TNPOS Technician App to help technicians manage their appointments, schedules, and daily tasks. This Privacy Policy explains how we collect, use, and protect your information when you use our App.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Login credentials used for account access.
• Usage Data: App activity, calendar interactions, and device information (e.g., model, OS version).
• QR Code Data: When scanning QR codes, the App may read data only to link your account or access the web view — no other personal data is stored.

2. How We Use Your Information

• Provide secure login and user authentication.
• Manage technician schedules and appointments.
• Improve app performance and user experience.
• Enable access to the web view via QR code.
• Communicate updates, technical notices, or support responses.

3. Data Storage and Security

We store your data securely using industry-standard encryption and access control. Your information is only accessible by authorized personnel and is not shared publicly. We take reasonable steps to protect against unauthorized access, alteration, disclosure, or destruction of data.

4. Sharing of Information

We do not sell, rent, or trade your personal information. Data may only be shared with trusted service providers (e.g., hosting, analytics, or communication platforms) who assist in operating the App, and they are bound by confidentiality agreements.

5. Cookies and Tracking

The App itself does not use cookies directly; however, the embedded web view or connected web version may use cookies to maintain sessions and improve functionality.

6. Your Rights

You may request to:

• Access, update, or delete your personal data.
• Withdraw consent for certain data processing.
• Contact us for clarification on how your data is used.

7. Children’s Privacy

The TNPOS Technician App is intended for professional technicians and not for individuals under 18 years of age. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated "Last Updated" date above.